Shipping Information
DSD Ships thousands of orders worldwide every year and we ship to every country on the globe. We're proud to have customers in over 100 countries! We have made over 15,000 unique shipments and almost every one has been shipped on or before the promised shipping date. This is something that gives our customers substantial confidence in our Service and Customer Commitment.
We ship all of our packages with the United States Postal Service, and they offer the best service and rates available. Orders are shipped by First Class Mail, Priority Mail and Express Mail. In general, your order will be shipped as follows:
Expected Shipping Times - International Customers
Our standard rule of thumb is to advise customers in all cases who are outside of the United States to allow for a minimum of 10 to 15 working days for international shipments to be delivered. This is our observed average, but it is a recommendation only. Keep in mind that it can take substantially longer for your shipment to arrive if you are in a more remote location or it could come to you much faster. When we ship your order, you receive your shipping information/Tracking Number automatically via email to the email address you use for paypal. The day you receive your shipping confirmation is the day your order is physically shipped.
Once we ship your order it is then entered into the US Postal System's mail delivery process and begins its trip to you. Once the shipment leaves the United states (generally in 3 to 5 working days), the shipment is then considered to be in the hands of the receiving nation's mail control authority. Each nation has its own rules and regulations and from there, your package will be delivered in nearly all cases by your domestic mail service. Delivery times are expressly out of our control and whatever time it takes is not up to us. You can get it in a week or a month; it is not up to us. We hope that they move it along as fast as possible and want you to get your DSD Component as much as you do!
Expected Shipping Times - Domestic Customers
Customers in the US generally see an average of 5 to 7 working days to wait for their DSD Component order to be delivered once it has been shipped and wait an average of 3 working days for their DSD Button Controller or Shifter to be delivered once it has been shipped.
Order Tracking - All Customers
Each and every DSD Shipment receives a tracking number when the shipping documents are generated and the order is physically shipped. There are various ways to track the shipment. All domestic shipments may be tracked from end to end, and in most cases, you can track your package from our door to yours if you are outside of the US. Specifically, the points below provide some examples:
DSD Ships thousands of orders worldwide every year and we ship to every country on the globe. We're proud to have customers in over 100 countries! We have made over 15,000 unique shipments and almost every one has been shipped on or before the promised shipping date. This is something that gives our customers substantial confidence in our Service and Customer Commitment.
We ship all of our packages with the United States Postal Service, and they offer the best service and rates available. Orders are shipped by First Class Mail, Priority Mail and Express Mail. In general, your order will be shipped as follows:
- DSD Components or Circuit Boards are generally shipped via First Class Mail
- Button Controllers and CSW Panels are shipped via Priority Mail within the US and US Post First Class Mail outside of the US
- Shifters are shipped via Priority Mail
- CSW Panels - Ultra Series, Hydraulic Handbrakes and all pedal systems are shipped via Priority Mail in the United States and International Express to other countries
Expected Shipping Times - International Customers
Our standard rule of thumb is to advise customers in all cases who are outside of the United States to allow for a minimum of 10 to 15 working days for international shipments to be delivered. This is our observed average, but it is a recommendation only. Keep in mind that it can take substantially longer for your shipment to arrive if you are in a more remote location or it could come to you much faster. When we ship your order, you receive your shipping information/Tracking Number automatically via email to the email address you use for paypal. The day you receive your shipping confirmation is the day your order is physically shipped.
Once we ship your order it is then entered into the US Postal System's mail delivery process and begins its trip to you. Once the shipment leaves the United states (generally in 3 to 5 working days), the shipment is then considered to be in the hands of the receiving nation's mail control authority. Each nation has its own rules and regulations and from there, your package will be delivered in nearly all cases by your domestic mail service. Delivery times are expressly out of our control and whatever time it takes is not up to us. You can get it in a week or a month; it is not up to us. We hope that they move it along as fast as possible and want you to get your DSD Component as much as you do!
Expected Shipping Times - Domestic Customers
Customers in the US generally see an average of 5 to 7 working days to wait for their DSD Component order to be delivered once it has been shipped and wait an average of 3 working days for their DSD Button Controller or Shifter to be delivered once it has been shipped.
Order Tracking - All Customers
Each and every DSD Shipment receives a tracking number when the shipping documents are generated and the order is physically shipped. There are various ways to track the shipment. All domestic shipments may be tracked from end to end, and in most cases, you can track your package from our door to yours if you are outside of the US. Specifically, the points below provide some examples:
- If your Tracking number begins with a 9 or other number and you are in the US, you can track your package from our door to yours; customers in international locations will not receive a tracking number beginning with a number. You will be able to track your shipment at http://www.usps.gov - the US Post's website. Allow 24 hours for the US Post's tracking site to update once you receive your tracking number.
- If your Tracking Number begins with an EC or LZ, you can track your package from our door to yours; customers in the US will not receive this type of tracking number. You will be able to track your shipment at http://www.usps.gov - the US Post's website and often times with your own domestic mail authority's website as well (varies from nation to nation).
- Note specifically, all shipments to Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Finland, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Spain, Sweden and Switzerland generally will have LZ*** tracking numbers. EC type tracking numbers are assigned for International Express shipments only.
- If your Tracking Number begins with LK or LJ, the tracking is less reliable. You may or may not be able to track the shipment once it leaves the United States. Fortunately, however, most shipments can be tracked all the way from us to you.
Useful Links - Postal Services in Other Nations
Below is a video from the US Post on how they process the zillion of pieces of mail they ship every year:
Have Many Great Races in the Future!
We want our customers to have their DSD Components as fast as possible and work tirelessly to make this happen. Always know that when we say your order has shipped, it has shipped. The several days to wait for it to arrive is worth it and we know you'll love your order when you have it! Thank you for choosing DSD Components!